A comprehensive reservation and booking engine for resort management, modernized from legacy systems to create a seamless guest experience.
BLISS Resort Reservation System is a comprehensive booking and reservation management platform designed for the hospitality industry. This project involved upgrading an existing 15-year-old system from Rails version 2.3.18 to 5.0.0 and from Ruby version 1.8.7 to 2.5 – a notoriously challenging migration spanning several major versions.
Despite the complexity of the upgrade, the initial test push resulted in only 13 bug tickets, showcasing the meticulous planning and execution of the migration process. The modernized system now offers an enhanced user experience, improved security, and faster performance while maintaining integration with the client's existing CRM software.
BLISS USA approached us with several challenges regarding their legacy system:
We developed a comprehensive resort reservation management system with the following key features:
Successfully upgraded from Rails 2.3.18 to 5.0.0 and Ruby 1.8.7 to 2.5 with minimal disruption, preserving data integrity while significantly improving security and performance.
A robust system that facilitates the process of booking rooms and accommodations for guests, including managing reservations, availability, and dynamic pricing options.
Enhanced features to manage customer profiles, preferences, and interactions, improving the overall guest experience while maintaining compatibility with the existing CRM database.
Comprehensive tracking of room availability and different accommodation types, giving staff real-time visibility into resort occupancy and availability.
Seamless integration with SquarePay Payment Gateway, allowing for secure and reliable transaction processing for bookings and additional services.
An intuitive online platform allowing guests to browse available accommodations, check prices, and make reservations with a streamlined user experience across all devices.
Comprehensive integration with other hotel and resort management systems, including point-of-sale (POS) systems, property management systems (PMS), and customer loyalty programs.
Advanced reporting tools providing insights on occupancy rates, booking trends, and other key metrics, supporting data-driven decision-making for resort management.
The BLISS Resort Reservation System was implemented as a monolithic Rails application with the following technology stack:
The project followed a phased migration approach, carefully updating dependencies, refactoring code, and implementing automated testing to ensure a smooth transition between versions. The monolithic architecture was maintained to minimize disruption while significantly improving the codebase quality.
The system was deployed on AWS, providing scalability, reliability, and improved performance compared to the previous hosting environment. Version control was managed through GitHub SVN, enabling collaborative development and maintaining a detailed history of changes throughout the upgrade process.
Improvement in system performance and response time
Increase in online bookings after system upgrade
Reduction in reported security vulnerabilities
Data integrity maintained during migration process
The upgraded BLISS Resort Reservation System has dramatically improved the resort's operational efficiency, enhanced security posture, and improved guest satisfaction. The migration was accomplished with minimal disruption to operations, and the new system provides a solid foundation for future enhancements and integrations.
Booking and Reservation Management & CRM
Rails 2.3.18 → 5.0.0
Ruby 1.8.7 → 2.5
Monolithic Rails Application
Web Server: AWS
Let's discuss how we can help your organization upgrade outdated systems to modern, secure, and performant solutions.